Sameer Alam

DevOps Engineer | Python, Django, HTML, CSS | CI/CD | AWS, Kubernetes, Docker, Ansible | SRE & Cloud Certified | Web Developer

Profile Summary

Accomplished System Administrator, DevOps Engineer, and Web Developer with over 8 years of experience managing large-scale Linux, Unix, and Windows environments. Proven ability to reduce system downtime by 30% through effective automation, containerization, and security hardening measures.

Adept at orchestrating robust CI/CD pipelines, I have also developed dynamic web applications using Python, Django, HTML5, and CSS3—deploying and automating workflows with GitHub Actions. I am continuously expanding my expertise with industry-leading tools and technologies.

Work Experience

DevOps Engineer - IBM (Jun 2021 - Present)

  • • Managed over 500 servers running diverse operating systems including RHEL, AIX, SUSE, Ubuntu, Debian, and Windows Server.
  • • Implemented patches and updates via shell scripts and Ansible, ensuring system security and reducing vulnerability risks.
  • • Installed and renewed SSL certificates; deployed Endpoint Detection and Response (EDR) solutions to enhance system security.
  • • Monitored systems using Nagios and API monitoring tools; integrated Grafana and Prometheus for advanced visualization.
  • • Developed comprehensive infrastructure documentation with Wiki.js and GitHub, streamlining team communication.
  • • Engineered and maintained CI/CD pipelines using Jenkins, Travis CI, and integrated SonarQube for code quality.
  • • Configured and maintained web servers with Nginx, Apache, and managed containerization using Docker, Podman, and Rancher Desktop.
  • • Utilized ServiceNow for IT service management and operational support.

System Engineer - EY (Feb 2020 - May 2021)

Delivered high-quality application support for enterprise systems built on PHP, Java, and web technologies, diagnosing production issues and implementing fixes that reduced system downtime by 30%.

Application Development & Support: Implemented enhancements, modified existing codebases, and developed internal tools to improve system efficiency and troubleshooting capabilities.

Code Maintenance & Improvements: Reviewed and updated legacy application modules, optimized logic, and implemented improvements to maintain stability and performance across business-critical applications.

Release & Deployment Management: Managed frequent manual deployments and production updates including HTML/UI changes, configuration updates, and hotfix releases in environments where modern CI/CD pipelines were not yet implemented.

Collaborated closely with cross-functional teams including developers, QA, and infrastructure teams to troubleshoot issues, validate fixes, and ensure smooth production releases.

System Engineer - Netsoft Consulting Services (P) Ltd (Dec 2018 - Feb 2020)

  • • Provided technical support and maintenance for enterprise software applications, troubleshooting production issues and ensuring minimal downtime for business operations.
  • • Assisted in debugging and resolving issues across PHP, Java, and web-based applications while coordinating with development teams for code fixes.
  • • Performed application updates including HTML/UI modifications, configuration adjustments, and patch deployments across multiple environments.
  • • Installed, configured, and maintained diverse software applications and operating systems while ensuring system reliability and performance.

Solutions Engineer - Quatrro (May 2018 - Dec 2018)

  • • Provided proactive remote technical support for US-based customers, resolving system and application issues while maintaining high customer satisfaction.
  • • Configured Microsoft Outlook, email systems, and performed efficient hardware/software troubleshooting to resolve end-user challenges.
  • • Diagnosed network, application, and operating system issues, ensuring timely resolution and stable system performance.

Education

MCA - Jain University, Bangalore (2024)

BCA - Magadh University (2017)

Key Skills

Docker & Containers Kubernetes Linux Administration Nagios & API Monitoring Tools Windows Server Administration Extended Detection & Response (XDR) CI/CD (Jenkins, Travis CI) Ansible & Shell Scripting Python & Django HTML5 & CSS3 GitHub Pages & GitHub Actions DNS & Networking GitHub & API Integration Node.js & Express.js (Learning) RESTful APIs & Postman Testing ServiceNow Grafana & Prometheus Rancher Desktop Podman Nginx & Apache SonarQube

Projects

Exam Portal (6 Months)

Developed an online platform to manage exams, courses, questions, and results. This initiative improved exam processing speed by 25% and enhanced user experience. View on GitHub

LMS Project (6 Months)

Engineered a comprehensive Learning Management System with Django, streamlining course, student, and instructor management. The system increased process efficiency and provided intuitive user navigation. View on GitHub

Dynamic Web App (6 Months)

Developed a fully responsive web application using Python, Django, HTML, and CSS. The site is hosted on GitHub Pages with automated deployments via GitHub Actions. Integrated RESTful APIs and utilized Postman for API testing. View on GitHub

CI/CD Pipeline Automation (4 Months)

Engineered an automated CI/CD pipeline leveraging GitHub Actions, streamlining the development and deployment processes for various projects. This setup enhanced code integration and delivery efficiency. View on GitHub

Certifications

Monitor and Manage Google Cloud Resources Skill Badge

Issuer: Google

Issued: Oct 2024

The Basics of Google Cloud Compute Skill Badge

Issuer: Google

Issued: Oct 2024

Contact & Social

Location: Bengaluru, India

Languages: English, Hindi

Phone: +91 99XXXX0877

Email: sameeralam3127@gmail.com

GitHub: sameeralam3127

LinkedIn: Sameer Alam

Website: computecentral.in